Shipping and return policies for MrWinter
- Shipping Info
New Zealand orders shipped NZ Post fast post for one or two copies, Courier Post for larger quantities: approx 1 - 2 working days.
International orders shipped via NZ Post International Air: expect 5 - 10 working days for your order to arrive.
All orders shipped with smiles within 5 business days of order.
- Return Policy
All sales are final. Exchange only return policy.
Customs fees and other import duties and applicable laws are the buyer's responsibility.
We will gladly process a claim within 30 days from the shipping date, if an order is damaged or mishandled due to an error by our shipping company.
Items may be returned within 14 calendar days from the shipping date at the buyer's expense for a full refund minus shipping costs. Returns must be authorized with our Returns Department: firstname.lastname@example.org before they are sent to us.